.pp-widget{--primary: #6b6bbf;--primary-light: #7e7ecc;--accent: #f0a030;--accent-light: #f5b85a;--bg: #f5f5f0;--bg-chat: #ffffff;--text: #1a1a1a;--text-light: #666666;--text-inverse: #ffffff;--border: #e0ddd5;--user-bubble: #6b6bbf;--assistant-bubble: #f0efe8;--input-bg: #ffffff;--shadow: 0 2px 12px rgba(0, 0, 0, .08);--shadow-lg: 0 4px 24px rgba(0, 0, 0, .12);--radius: 12px;--radius-sm: 8px;--transition: .2s ease}.pp-widget{position:fixed;bottom:24px;right:24px;z-index:99999;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.pp-widget__panel{position:absolute;bottom:72px;right:0;width:440px;height:680px;max-height:calc(100vh - 110px);display:flex;flex-direction:column;background:var(--bg-chat);border-radius:var(--radius);box-shadow:0 8px 40px #0003;overflow:hidden;animation:pp-slideUp .2s ease}@keyframes pp-slideUp{0%{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}.pp-widget .pp-widget__trigger{width:56px;height:56px;border-radius:50%;background:var(--primary);border:none;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 16px #1a274473;transition:background .2s ease,transform .2s ease;padding:0;margin:0}.pp-widget .pp-widget__trigger:hover{background:var(--primary-light);transform:scale(1.06)}.pp-widget .pp-widget__trigger--open{background:#4a4a4a}.pp-widget .pp-widget__trigger--open:hover{background:#333}.pp-widget__panel .chat-container{max-width:none;border-left:none;border-right:none;border-radius:0}.pp-widget__panel--expanded{width:720px;height:85vh}@media(max-width:780px){.pp-widget__panel--expanded{width:calc(100vw - 32px)}}@media(max-width:480px){.pp-widget{bottom:16px;right:16px}.pp-widget__panel{position:fixed;bottom:0;right:0;left:0;width:100%;height:85vh;border-radius:var(--radius) var(--radius) 0 0}}.pp-widget *,.pp-widget *:before,.pp-widget *:after{box-sizing:border-box}.pp-widget img{max-width:none;height:auto}.pp-widget .header__logo{height:36px;width:auto;max-width:none;max-height:36px;display:inline-block;vertical-align:middle}.pp-widget button{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:inherit;line-height:normal;letter-spacing:normal;text-transform:none;padding:0;margin:0;border-radius:0;background:none;border:none;box-shadow:none;outline:none}.pp-widget input,.pp-widget textarea{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:inherit;line-height:normal;letter-spacing:normal;border-radius:0;box-shadow:none}.header{background:var(--primary);color:var(--text-inverse);padding:0 24px;height:64px;display:flex;align-items:center;justify-content:space-between;box-shadow:var(--shadow);z-index:10;flex-shrink:0}.header__brand{display:flex;align-items:center;gap:12px;min-width:0;flex-shrink:0}.header--compact .header__brand-text{display:none}.header__logo{height:36px;width:auto;object-fit:contain}.header__title{font-size:18px;font-weight:600;letter-spacing:-.3px}.header__subtitle{font-size:11px;opacity:.7;font-weight:400;margin-top:1px;display:flex;align-items:center;gap:5px}.header__ai-badge{display:inline-block;background:#f0a030;color:#fff;font-size:9px;font-weight:700;padding:1px 5px;border-radius:4px;letter-spacing:.5px;opacity:1}.pp-widget .header__new-chat{background:transparent;border:1.5px solid rgba(255,255,255,.3);color:var(--text-inverse);padding:8px 16px;border-radius:var(--radius-sm);font-size:13px;font-weight:500;cursor:pointer;transition:var(--transition)}.pp-widget .header__new-chat:hover{background:#ffffff1a;border-color:#ffffff80}.header__actions{display:flex;align-items:center;gap:10px}.pp-widget .header__icon-btn{background:transparent;border:1.5px solid rgba(255,255,255,.3);color:#ffffffd9;width:34px;height:34px;border-radius:var(--radius-sm);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:var(--transition);flex-shrink:0}.pp-widget .header__icon-btn:hover{background:#ffffff26;border-color:#fff9;color:#fff}.modal-overlay{--primary: #6b6bbf;--primary-light: #7e7ecc;--accent: #f0a030;--bg-chat: #ffffff;--text: #1a1a1a;--text-light: #666666;--text-inverse: #ffffff;--border: #e0ddd5;--radius: 12px;--radius-sm: 8px;--transition: .2s ease;position:fixed;inset:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:999999;animation:fadeIn .2s ease}.modal{background:var(--bg-chat);border-radius:var(--radius);padding:32px;width:90%;max-width:420px;position:relative;box-shadow:var(--shadow-lg)}.modal__close{position:absolute;top:12px;right:16px;background:none;border:none;font-size:24px;color:var(--text-light);cursor:pointer;line-height:1}.modal__close:hover{color:var(--text)}.modal__title{font-size:20px;font-weight:600;color:var(--primary);margin-bottom:8px}.modal__desc{font-size:14px;color:var(--text-light);margin-bottom:20px;line-height:1.5}.modal__input{width:100%;border:1.5px solid var(--border);border-radius:var(--radius-sm);padding:12px 16px;font-size:15px;font-family:inherit;outline:none;transition:var(--transition);margin-bottom:16px;pointer-events:auto!important;user-select:text!important;-webkit-user-select:text!important}.modal__input:focus{border-color:var(--primary);box-shadow:0 0 0 3px #1a27441a}.modal__btn{width:100%;background:var(--primary);color:var(--text-inverse);border:none;border-radius:var(--radius-sm);padding:12px;font-size:15px;font-weight:500;cursor:pointer;transition:var(--transition);font-family:inherit}.modal__btn:hover:not(:disabled){background:var(--primary-light)}.modal__btn:disabled{opacity:.5;cursor:not-allowed}.modal__error{color:#dc2626;font-size:13px;margin-bottom:12px}.modal__success{text-align:center;padding:16px 0}.modal__success-icon{width:48px;height:48px;background:#dcfce7;color:#16a34a;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:24px;margin:0 auto 16px}.modal__success p{color:var(--text);font-size:15px;margin-bottom:20px}.modal__ticket{background:#f0efe8;padding:10px 16px;border-radius:8px;font-size:15px;color:var(--text);margin-bottom:20px}.chat-container{flex:1;display:flex;flex-direction:column;max-width:800px;width:100%;margin:0 auto;background:var(--bg-chat);overflow:hidden}@media(min-width:840px){.chat-container{border-left:1px solid var(--border);border-right:1px solid var(--border)}}.chat-window{flex:1;overflow-y:auto;padding:24px 20px;scroll-behavior:smooth}.chat-window::-webkit-scrollbar{width:6px}.chat-window::-webkit-scrollbar-track{background:transparent}.chat-window::-webkit-scrollbar-thumb{background:var(--border);border-radius:3px}.welcome{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;text-align:center;padding:16px 20px 24px}.welcome__icon{width:56px;height:56px;background:#f0a030;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:22px;font-weight:600;color:#fff;margin-top:8px;margin-bottom:14px;box-shadow:0 4px 16px #f0a0304d}.pp-widget .welcome__title{font-size:20px;font-weight:700;color:#3aab8c;margin-bottom:12px;margin-top:0;padding:0;line-height:1.3}.pp-widget .welcome__message{font-size:14px;color:var(--text-light);max-width:360px;line-height:1.5;margin-bottom:20px;margin-top:0;padding:0}.welcome__chips{display:flex;flex-wrap:wrap;gap:8px;justify-content:center;max-width:380px}.pp-widget .welcome__chip{background:var(--bg);border:1.5px solid var(--border);color:var(--text);padding:8px 14px;border-radius:20px;font-size:13px;cursor:pointer;transition:var(--transition);font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}.pp-widget .welcome__chip:hover{background:var(--primary);color:var(--text-inverse);border-color:var(--primary)}.message{display:flex;margin-bottom:20px;gap:12px;animation:fadeIn .3s ease}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.message--user{flex-direction:row-reverse}.message__avatar{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:600;flex-shrink:0;margin-top:4px}.message--assistant .message__avatar{background:#f0a030;color:#fff}.message--user .message__avatar{background:var(--primary);color:var(--text-inverse)}.message__bubble{max-width:75%;padding:14px 18px;border-radius:var(--radius);line-height:1.6;font-size:14.5px}.message--assistant .message__bubble{background:var(--assistant-bubble);color:var(--text);border-bottom-left-radius:4px}.message--user .message__bubble{background:var(--user-bubble);color:var(--text-inverse);border-bottom-right-radius:4px}.message__bubble h1,.message__bubble h2,.message__bubble h3{margin-top:12px;margin-bottom:6px;font-weight:600}.message__bubble h1{font-size:18px}.message__bubble h2{font-size:16px}.message__bubble h3{font-size:15px}.message__bubble p{margin-bottom:8px}.message__bubble p:last-child{margin-bottom:0}.pp-widget .message__bubble ul,.pp-widget .message__bubble ol{margin:8px 0;padding-left:20px}.pp-widget .message__bubble ul{list-style-type:disc!important}.pp-widget .message__bubble ol{list-style-type:decimal!important}.pp-widget .message__bubble li{margin-bottom:4px;list-style-position:outside!important;display:list-item!important}.pp-widget .message__bubble ul>li{list-style-type:disc!important}.pp-widget .message__bubble ol>li{list-style-type:decimal!important}.message__bubble strong{font-weight:600}.message__bubble a{color:var(--accent);text-decoration:underline}.message--user .message__bubble a{color:var(--accent-light)}.message__bubble code{background:#0000000f;padding:2px 6px;border-radius:4px;font-size:13px}.message__bubble hr{border:none;border-top:1px solid var(--border);margin:12px 0}.typing{display:flex;gap:12px;margin-bottom:20px;animation:fadeIn .3s ease}.typing__avatar{width:32px;height:32px;border-radius:50%;background:#3aab8c;color:#fff;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:600;flex-shrink:0}.typing__dots{background:var(--assistant-bubble);padding:14px 18px;border-radius:var(--radius);border-bottom-left-radius:4px;display:flex;align-items:center;gap:5px}.typing__dot{width:8px;height:8px;border-radius:50%;background:var(--text-light);opacity:.4;animation:bounce 1.4s ease-in-out infinite}.typing__dot:nth-child(1){animation-delay:0s}.typing__dot:nth-child(2){animation-delay:.2s}.typing__dot:nth-child(3){animation-delay:.4s}@keyframes bounce{0%,80%,to{transform:translateY(0);opacity:.4}40%{transform:translateY(-6px);opacity:1}}.chat-input{padding:16px 20px;border-top:1px solid var(--border);background:var(--bg-chat);flex-shrink:0}.chat-input__form{display:flex;gap:10px;align-items:flex-end}.chat-input__textarea{flex:1;border:1.5px solid var(--border);border-radius:var(--radius);padding:12px 16px;font-size:14.5px;font-family:inherit;line-height:1.5;resize:none;min-height:46px;max-height:120px;background:var(--input-bg);color:var(--text);transition:var(--transition);outline:none}.chat-input__textarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px #1a27441a}.chat-input__textarea::placeholder{color:var(--text-light)}.pp-widget .chat-input__send{width:46px;height:46px;border:none;border-radius:var(--radius);background:var(--primary);color:var(--text-inverse);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:var(--transition);flex-shrink:0}.pp-widget .chat-input__send:hover:not(:disabled){background:var(--primary-light)}.pp-widget .chat-input__send:disabled{opacity:.5;cursor:not-allowed}.chat-input__send svg{width:20px;height:20px}.error-banner{background:#fef2f2;border:1px solid #fecaca;color:#991b1b;padding:12px 16px;margin:0 20px 12px;border-radius:var(--radius-sm);font-size:13px;display:flex;align-items:center;justify-content:space-between}.error-banner__close{background:none;border:none;color:#991b1b;cursor:pointer;font-size:18px;padding:0 4px}@media(max-width:600px){.header{padding:0 16px}.header__title{font-size:16px}.chat-window{padding:16px 14px}.message__bubble{max-width:85%;padding:12px 14px}.chat-input{padding:12px 14px}.welcome__chips{flex-direction:column;align-items:center}}